Terms & Conditions - quotemytherapy.com

This page details the terms on which you may make use of our website www.quotemytherapy.com

Part A (General) is applicable to all users of our site, whereas Part B (Registered User) is applicable to all users who register themselves with our site.

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.


1. Information about us

www.quotemytherapy.com is a site operated by QUOTEMYTHERAPY Limited. We are a limited company registered in England and Wales under company number 09658872 and have our registered office at 27 Old Gloucester Street, London WC1N 3AF This is our main trading address

2. Accessing our site

a)  Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
b)  From time to time, we may restrict access to some parts of our site, or our entire site, to Registered Users.
c) If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
d) You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

3. Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

a) In any way that breaches any applicable local, national or international law or regulation.
b) In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
c)To send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Standards.
d) To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
e)To knowingly transmit any data, send or upload any material that contains viruses, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
f) to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these Terms.
g)to access without authority, interfere with, damage or disrupt any part of our site, any equipment or network on which our site is stored, any software used in the provision of our site, or any equipment or network or software owned or used by any third party.

4. Content regulations

a) These regulations set out below apply to any and all material which you contribute to our site and to any interactive services associated with it.
b)The standards apply to each part of any Contribution as well as to its whole.
c) Contributions must:
d)Be accurate (where they state facts).
e) Be genuinely held (where they state opinions).
f) Comply with applicable law in the UK.
g)Contributions must not:
h) Contain any material which is slanderous of any person.
i)Contain any material which is obscene, offensive, hateful or inflammatory, or promotes sexually explicit material or violence.
j) Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
k) Infringe any copyright, database right or trade mark of any other person.
l) Be likely to deceive any person.
m) Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
n) Promote any illegal activity.
o) Be likely to harass, upset, embarrass, alarm or annoy any other person.
p)  Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

5. Suspension and termination

a) We retain the right to determine whether there has been a breach of these Terms through your use of our site. When a breach has occurred, we may take such action as we deem appropriate.
b) A material breach may result in our taking all or any of the following actions:
c) Immediate, temporary or permanent withdrawal of your right to use our site.
d) Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
e) Issue of a warning to you.
f) Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
g)Further legal action against you.
h) Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
I) We exclude liability for actions taken in response to breaches of these Terms. The responses described in these Terms are not limited, and we may take any other action.

6. Intellectual property rights

a) We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
b) You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
c)You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way.
d) Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

7. Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

8. Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

9. Our liability

a)The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:
b) All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
c) Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; and loss of goodwill for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
d) Location or mapping information is provided for guidance only. It is based on area postcodes so cannot be an exact indicator of the location. No liability is accepted for the accuracy of postcode or location information.

10. Information about you and your visits to our site

We process information about you in accordance with our Privacy Policy By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

11. Uploading material to our site

a) Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other Users, you must comply with our Content Standards. You warrant that any such Contribution does comply with those standards, and you indemnify us for any breach of that warranty.
b)  Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose apart from selling data to any third parties. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
c) You will not upload material which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
d) We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
e)We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the Content regulations

12. Linking to our site

a) You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
b)You must not establish a link from any website that is not owned by you.
c) Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with our Content regulations.
d) If you wish to make any use of material on our site other than that set out above, please address your request to quotemytherapy.com 86-90 Paul street London EC2A 4NE.

13. Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

14. Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

15. Use of quotemytherapy.com

No User shall acquire or use the word "quotemytherapy" or any variant that includes the word "quote my therapy" as a trademark or any related intellectual property.

16. Variations

We may revise these Terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we have made, as they are binding on you when made. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our site.

17. Your concerns

If you have any concerns about material that appears on our site, please contact report@quotemytherapy.com 


1. Registration

a) Registered users must:
b) be at least 18 years old; and
c)  always provide valid and complete contact information and always have a valid email address
d) Registered users may not misrepresent their identities
e) We reserve the right to reject your registration at any time and for any reason and without notice to you.
f)  If you are registering on behalf of a business or any corporate body, by registering with us you are confirming that you have the authority to register on behalf of the business/corporate body in question.

g) We verify each therapist on initial registration with Quotemytherapy.com via their membership of a professional therapy association or governing body. We conduct an online search or contact the organisation directly to ensure therapists are currently fully registered. After this initial search we are not to be held accountable for the therapists continued registration with such bodies/associations. We will however conduct regular spot checks to ensure the validity of our registered therapists.

2. Our Standing

a) We do not provide any therapy services whatsoever. Our role is to provide an online platform where potential clients of therapy services and therapy businesses which provide therapy services can find each other.
b)  It is the role of the client and businesses to select each other on the basis of the services required and the contractual terms and rates offered by each of the parties. We do not carry out vetting of any registered users and therefore do not provide any assurances as to the ability of a party to perform its obligations under a contract. 
c) We verify our therapists/businesses by viewing their qualification certificates, valid insurance certificates and memberships to a governing body or organisation. The proof of which is sent to us electronically. 
d) With regard to any transaction made between users, the resulting legal contract is between those parties, and is subject to the terms and conditions of that therapist (supplier) or other terms as agreed between the parties. Parties should review any terms and conditions applying to the transaction.

3. Use of the site

a)The Site operates as follows: b) Clients will post on the site requirements they have for therapy services (Client Listing);
c)  Therapy providers will be able to offer their services on their own terms in response to any Client Listing (Bid). Bids become legally binding contracts, on their full original terms, once accepted by a client.
d) Client listings and therapy quotes may be moderated. It will be at our discretion to determine whether or not a Client listing or quotation falls within our content regulations.
e)  We cannot guarantee how quickly a quote will be posted on the site.
f) We are under no obligation to you or any other person to oversee, monitor or moderate the site or any other service we provide on the site. We reserve the right to remove, or to disable access to, any listing or quote which breaches the content regulations.

4. Listings and quotes

a) Any listing or quote may not relate to any therapy service prohibited by law
b) Any listing must state clearly the nature of the therapy service required and
c) The details of the therapy service is required to comply with all relevant laws and regulations.
d) Parties providing or requesting services in breach of any such laws or regulations may be subject to regulatory and/or criminal penalties.

5. Contact Details

Registered users are not permitted to include contact information for the purpose of soliciting sales outside the site.

6. Rules for therapists (suppliers)

a) Suppliers must:
b) honour a transaction contract formed with a Client (buyer);
c) provide the services for which payment was accepted; and
d) include all taxes, including VAT, and fees payable by the Buyer for the therapy services in any quote.
e)  Suppliers must not:
f)  bid against their own quote, or have associates, or employees do so;
g)  significantly misrepresent their services by not meeting the terms and services description outlined in the profile and quote;
h) refuse to accept payment for a service if their quote is accepted; or
I) attempt to contact Clients directly or make their business identity or contact information available to clients by the use of photographs, images, text or logos. In the event of a therapy provider bypassing the website, or placing fabricated bids in attempt to avoid website fees, quotemytherapy.com reserves the right to charge the equivalent to what the fee should have been based on the agreed amount. If no quote has been placed or price agreed, quotemytherapy.com will determine the deposit/fee price based on quotemytherapy market value. In addition, quotemytherapy.com will charge a £10 administration fee on all transactions.

7. Rules for Clients

Clients must not:
a) Submit their own quotes to decrease quotes made by therapists. Users quoting for the provision of services must be wholly independent from the Client of those services.
b) Neither Clients nor Therapists may interfere with a transaction or offer to buy or supply therapy services in response to a Clients listing outside of the Site.

8. Feedback

a) We will not be obliged to provide any Registered User with due diligence on any other Registered User.
b) For each transaction, Clients can choose to rate Therapists by leaving Feedback. Clients will be invited via email to give suppliers a rating plus a short comment via Facebook review systems.
c) Therapists agree when submitting their contact information on site registration to allow this to be disclosed to the Client after the client has paid the deposit to Quotemytherapy.com.
d)  Clients are not allowed to threaten Therapists with negative or neutral feedback in order to obtain goods or services not included in the original listing.
e) Therapists may not require Clients to leave specific feedback. Therapists may not demand that Clients withdraw existing feedback. These prohibitions apply to all feedback activity.
f) Feedback comments must comply with rules on feedback listed on the Facebook site.

9. Fees

a)The Site is free to use for Clients. A deposit fee is payable by a Therapist when a quote is accepted. The Deposit amount payable is deducted from the total value of the quote displayed to the Client upon acceptance. The outstanding balance due is to be paid by the Client directly to the Therapist in accordance with the terms and in a manner as agreed between both parties.

b) The Deposit is a small fee of the quote agreed between the two parties which may change from time to time dependant upon external factors. The current deposit payment is £10GBP

c) We may voluntarily waive our right to receive a Deposit in certain circumstances, but any such waiver is entirely discretionary and without accepting any legal obligation to do so.

d) On accepting any quote the Client must pay the Deposit to quotemytherapy.com. We receive this deposit as agent for the Client.

e) Therapists are responsible for the collection and payment of all VAT associated with the supply of services to Clients,

f) We may suspend, waive or change the method of calculation or rates of fees at any time, either permanently or for any limited promotional or other period.

10. Cancellation

a)Therapy contracts are formed between Clients and Therapists so the negotiation and agreement of any cancellation and its consequences are matters for them. However, if the Therapist cancels before the therapy service has been provided and no suitable alternative can be met, the Client can make a request for a refund on the deposit made within 14 days of the date of acceptance of the quote.
b) We will review all cancellation requests. If appropriate the cancelled therapy requirement will be re-listed on the site or deleted from it. The deposit may be refunded at our sole discretion. Any request for a refund of the deposit fee paid should be made within 14 days of the acceptance of the quote. Quotemytherapy.com cannot be liable for requests outside this time frame. No cash refund will be provided once the Client has received the contact details of the Therapist via quotemytherapy.com. In the event that the Client in unable to fulfil their obligations as booked then the Client must contact quotemytherapy.com to find an alternative Therapist, only in the event that quotemytherapy.com is unable to find an alternative will credit be considered.

11. No Agency

Nothing herein shall create or be deemed to create any joint venture, agency or partnership relationship between ourselves and any Users whatsoever. Users shall not hold themselves out as implying any such relationship with us.

12. Complaints

a) It is the role of the parties to select each other on the basis of the services required and the contractual terms and rates offered by each of the parties. We do not carry out vetting of any Registered Users and therefore do not provide any assurances as to the ability of a party to perform its obligations under a contract. Quotemytherapy.com are not liable for any transaction between each parties.
b)Please note that, with regard to any transaction made between Users, the resulting legal contract is between those parties, and is subject to the terms and conditions of that Supplier or other terms as agreed between the parties. Parties should review any terms and conditions applying to the transaction.
c) Any complaints that may arise with regards to a Therapists professional conduct or performance is to be strictly reported to their governing body or membership association. Quotemytherapy.com accepts no liability for a Therapists conduct and performance in relation to the services they provide.

Last updated: 15/06/2016